CUSTOMS BROKERAGE

Get your goods through customs, hassle free.

Global trade can be a tricky business, which is why you need to engage the experts. We’ve been assisting customers with customs clearance services since we first opened our doors close to 40 years ago and are well-versed in government regulations, tariffs and freight compliance.

EXPERIENCED LICENSED BROKERS

Our team of brokers are here to support you in your freight activities, imparting knowledge of international laws and regulations so you can make informed decisions. As licensed brokers, we know what’s needed to avoid violations and unnecessary delays.

TRUSTED TRADER STATUS

DEAN World Cargo is accredited to the Australian Trusted Trader program, which formally recognises our dedication to delivering secure and compliant supply chain services. This means we’ve faster access to international markets through partner countries for exports and a seamless clearing process for imports.

YEARS OF EXPERTISE

Our expertise comes from the experience we’ve gained through working with customs clearance, audit, consultancy and refund processes over many years. Our goal is to make sure your goods rapidly clear customs every time, meeting compliance and documentation requirements.

CUSTOMS CLEARANCE ADD-ON SERVICES

Customs clearance

Quickly clear customs with our efficient, agile and up-to-date processes aligned with government regulations and freight processing requirements.

Customs audit

Maintain legislative compliance across your import/export processes with an audit of your company practices and records.

Customs consultancy

Consult with our team of experts to stay on top of legislative changes affecting customs clearance and remain compliant with tariffs, taxes and duty exposure.

Customs refunds

Minimise costs with duty and GST refunds.

OUR CLIENTS

“The Dean organisation has a comprehensive understanding of the TCF industries and is quite unique in an industry now dominated by very large impersonal corporations, their hands-on approach by all levels within their organisation gives them a distinct competitive advantage.”

Russell Mullane

Chief Financial Officer/ Group Logistics

Sussan Group

“Over the years we have made considerable savings compared to using local warehouses and all benchmarking studies indicate that we are operating extremely efficiently. The teams at both Tigers and DEANs are extremely supportive and responsive. In particular our contacts in China are all proficient in English and communicate exceptionally well. Their customer service ethic is second to none and I have no hesitation in recommending them.”

Graham Lack

Merchandise Planning and Supply Chain Manager

Suzanne Grae Corporation

“DEAN World Cargo has been a significant contributor to improving Kincrome’s profitability in reducing import costs by 35%.”

Justin Burgoine, Managing Director

Kincrome Tools and Equipment

“DEAN’s work has been a major factor in our company’s success, helping it to become one of the most prominent homewares suppliers in the Australian market.”

Terry Fitzell, General Manager

HAG Import Corporation (Australia) Pty Ltd

“Approximately 2 ½ years ago I decided to move all of our garment imports through Dean World Cargo. After a lot of research, I found they were priced competitively and had a good understanding of freight forwarding for the fashion industry. I’ve been happy with our communication and day-to-day relations. Their customer service is fantastic. It’s not often there are issues, but if there are, the Dean Cargo team are always very quick to respond and solve problems in the best way possible. Nothing is too much trouble! As a client, I feel extremely well looked after. I would highly recommend their services to any importer.”

Jessica Wood, Production Manager

Nique

“Dean World Cargo plays an important role within Crumpler’s supply chain processes, making every import or export processes a breeze, yet still efficient and fast steps at the same time. The teams at Dean has been very responsive and helpful to all Crumpler’s logistics and supply chain needs. We confidently would recommend Dean to any company.”

Martono Widjaja

Finance/Logistics | Crumpler

“As a leading player in the Australian import steel industry, we have found the services and attention provided by the management and Staff at Dean World Cargo to be second to none. The companies understanding of the inner working of Wright Steel has enabled us to confidently utilise their services and we would have no hesitation in recommending the level of professional attention and most importantly a standard far superior to the other service providers in the field.”

Geoff Wright

Managing Director | Wright Steel Sales

If you’re looking for a supply chain provider who’s efficient, transparent and operates anywhere that you do,
we should talk.